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Claims Procedure
In the event of a claim YOU MUST

  • Report the theft / loss of the item to the police within 24 hours of discovery
  • Report the theft / loss of the mobile phone to your Service Provider within 12 hours of discovery and blacklist your      handset
  • Notify us as soon as possible but in any event, within 48 hours of discovery
  • If your claim relates to a fault with the item, your item must be provided.

     

    Theft/Loss
    Click Here

    Damage
    Click Here


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